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2021 Convenience Store Ops Report is now available

Welcome Session

Zenput CEO, Vladik Rikhter, kicks off the Convenience Store AGILITY Summit on Tuesday, April 20th. Vlad will set the stage for the event and what you can expect to learn from the sessions.


Convenience Store Operations Execution in 2021: Barriers & Opportunities

Convenience store operators are constantly striving to create a great and consistent experience at their stores that keeps customers coming back. The need to quickly adapt to market conditions and consistently deploy new strategies, programs, and processes across a geographically dispersed operation is harder yet more important than ever before. Melissa Wilson, principal with Technomic’s Advisory Practice, will present findings and surface insights from a new research study that digs deep into the top barriers to consistent team execution and customer experiences facing c-store operators.

Melissa Wilson,
Principal, Technomic
Tom Hart,
Industry Lead, Zenput


How do you quickly turn new strategies and initiatives into the right actions on the ground, across every one of your locations?

Hear from some of the best operations minds from the convenience multi-unit operator community to answer this question. Our panel of experts will share ideas, new approaches, and best practices that are taking shape in a variety of areas, including:

  • Fresh food offerings & food safety
  • Loss prevention / asset management
  • HR - Risk management
Rick Woolverton,
VP of Retail Operations,
Global Partners LP

Alan Meyer,
Chief Executive Officer,
Meyer Oil Co.

Heather Burton,
Chief Operating Officer,
Double Kwik

Michele Truelove,
VP of Operations,
High’s of Baltimore

  • Regulatory & compliance
  • COVID-19 protocols
  • Technology & the store of the future
Alex Williams,
Chief Operating Officer,
Jiffy Trip

Kurtis Hutchinson,
Director of 
Wholesale Ops,
Hutch's Oil Co.

Mike LaBerteaux,
Chief Operating Officer,
Johnny’s Markets

Laura Aufleger, President, OnCue
Laura Aufleger,


Temp Monitoring in Action

With freshly prepared food becoming a regular staple at convenience stores, food safety is becoming a central pillar of convenience store operations. Hear from Hutchinson Oil on how they use Zenput Temp Monitoring to ensure food safety.

Kurt Hutchinson, Director of 
Wholesale Operations, Hutch's Oil Co.

Kurtis Hutchinson,
Dir. of Wholesale Ops,
Hutch's Oil Co.

Zenput Platform Tour & Demo for C-Store

See how operations teams, from HQ, the field, and stores, use Zenput every day to automate how operating procedures, public health and food safety protocols, and other key initiatives are rolled out and enforced.

Rob Shell,
Sales Manager,

Zenput Overview

Watch this two minute video for a brief introduction to Zenput and learn how convenience store, multi-unit restaurant, and grocery store operators use the platform to elevate team execution in every store.

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